Frequently Asked Questions: Windows and Screens

Window Screen Repair

Do I need to bring in my old screens?
Yes, we need your old window screens even if they are broken.

Window Screen Delivery

Do you deliver screens that I've ordered?
There is a $60 service fee for pick up and installation of your repaired window screens.

Car Glass Repair

Do you replace or repair car windows?
No. We are a residential window glass shop, specializing in sales, installation and service of vinyl windows.

Broken Window Repair

Do I need a whole new window if my window is broken?
We can replace the glass in your existing frame to repair broken window glass. What gets replaced in a re-glaze is only the window glass. Think of this as a glass sandwich with glass on two sides and an aluminum spacer as filling.

Thermal Window Glass

If one side of my thermal window glass is broken, do I have to replace both pieces?
Yes.  Insulated glass is factory sealed in a dust and moisture free environment, so even if only one side is broken, they both need to be replaced.

Aluminum Window Replacement

Do you just do aluminum windows?
No. In 1958, when we named the company, aluminum was the material of choice for both window screen material and new windows. Times have changed, but our name has not. Today, most of the windows we do are vinyl windows, and most window screen material is fiberglass.
CCB#2615
Address: 2590 Silverton Rd NE, Salem, OR 97301 
Phone: (503) 362-6532
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